Retrieve and Delete Shopper Data

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Privacy regulations give individuals rights with respect to their personal data. The right to know is a shopper’s right to retrieve their personal data. The right to delete is a shopper’s right to request deletion of their personal data. You can make a data retrieval request or data deletion request for shopper personal data contained within your Buy with Prime account.

API operations

You use the following mutations, queries, and events to retrieve and delete customer data.

Mutations

NameDescription
startPersonalDataDeletionTaskStarts a data deletion task.
startPersonalDataRetrievalTaskStarts a data retrieval task.
cancelPersonalDataDeletionTaskCancels a data deletion task.

Queries

NameDescription
personalDataDeletionTaskReturns a data deletion task.
personalDataRetrievalTaskReturns a data retrieval task.

Events

EventWhen Event is Published
PERSONAL_DATA_DELETION_TASK_COMPLETEDRepresents that a data deletion request completed.
PERSONAL_DATA_DELETION_TASK_FAILEDRepresents that a data deletion request failed. You can use the personalDataDeletionTask query to find details about the errors.
PERSONAL_DATA_RETRIEVAL_TASK_COMPLETEDRepresents that a data retrieval request completed. You can use the personalDataRetrievalTask query to get a link at which you can download the data.
PERSONAL_DATA_RETRIEVAL_TASK_FAILEDRepresents that a data retrieval request failed. You can use the personalDataRetrievalTask query to find details about the errors.

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